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The Big Trends in Email Automation

Updated: Oct 19, 2023

Email marketing automation has become a cornerstone of digital marketing strategies, helping businesses streamline their communication with customers and increase their revenue. With the latest advancements in marketing automation technology, businesses can now create highly personalized and targeted campaigns, while saving time and resources. In this article, we explore the latest trends in email automation and how businesses are leveraging them to improve their email campaigns.


Trend #1. Trigger-based Email Automation

Trigger-based automation is the practice of sending emails based on specific actions taken by the recipient, such as signing up for a newsletter, abandoning a cart, or browsing a particular product category. This type of automation allows businesses to send highly targeted and personalized messages, increasing the likelihood of conversion.


How Expedia use trigger based automation

Expedia uses trigger-based automation to send personalized travel deals to customers who have shown interest in a particular destination. For example, if a customer searches for flights to Hawaii but doesn't make a booking, Expedia can trigger an email campaign that promotes Hawaii travel deals, increasing the likelihood of a conversion.


How Harry's use trigger based automation

Harry's uses trigger-based automation to follow up with customers who abandon their cart without completing their purchase. By sending a personalized email that reminds the customer of the products they left behind and offers a discount or free shipping, Harry's is able to recover lost sales and improve their revenue.



Trend #2. Artificial Intelligence (AI) based email automation

AI-powered email marketing automation is becoming increasingly popular, allowing businesses to analyze and interpret customer data at a faster rate than ever before. With AI automation, businesses can create highly personalized campaigns that target customers based on their behaviors and preferences, improving engagement and conversions.


How Coke use AI based Email Automation

Coca-Cola uses AI automation to analyze customer data and personalize their email campaigns accordingly. By analyzing factors such as location, demographics, and purchase history, Coca-Cola is able to send targeted promotions and offers that are more likely to resonate with each individual customer.


How Spotify use AI based Email Automation

Spotify uses AI automation to send personalized music recommendations to subscribers. By analyzing their listening habits, Spotify is able to suggest new artists and playlists that are tailored to each individual user, increasing engagement and improving user experience.


Conclusion: Automation can deliver a better customer experience

Email marketing automation is a powerful tool for businesses looking to improve their email campaigns and increase their revenue. The latest types and trends in email marketing automation emphasize the importance of personalization and targeting, with trigger-based automation and AI-powered automation being two effective ways to achieve this. By leveraging these trends, businesses can create more engaging and effective email campaigns that are tailored to the specific needs and interests of individual customers, ultimately leading to greater success and ROI.


Let us know your opinion - vote in our poll below


What do you think will be the biggest trend in email marketing?

  • Automation

  • Personalization

  • Interactive Content

  • Segmentation



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